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Purchased a Saeco Odea Go Coffee Machine just over a year ago for >$1000au.

The first time I plugged it in a hose blew(before my first cup). Spent over a month being repaired

The second time another hose blew (maybe same hose). Spent another month away.

The third time it went bang. This time they looked at it within a day and told me that they wouldn't repair it as it was not a warranty matter.

They now refuse to return the machine so that I can get a second opinion.

I contacted Saeco Head office in Melbourne, Australia but they were not interested.

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I'm on my 2nd saeco, this one cost $1500.00 and is total ***.

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