Bought a refurbished espresso maker in May, it was broken by September. Started calling early October. It's now November and I've called a total of six times and they keep saying they'll call me to schedule pickup/repair. It's now November and I'm asking for help from...Read more
Let me start by saying that this is a good espresso machine and we use it daily. The espresso is good and the overall product is nice. Even so things do happen, one morning I was making my regular coffee routine (espresso for me and a late for my wife) and while I was...Read more
On March 21, 2015 I brought my 3 month new Saeco Syntia Espresso Coffee Machine for repair at a Saeco authorized service centre in Toronto . The machine cost $1,600.00 CDN. The technician advised me and Saeco that the machine was not repairable, as it has an inherent...Read more
I bought the espresso machine directly from Philips, machine broke within 2 days, customer service gave me the run around, false promises and lied. Sent a replacement machine after money back guarantee expired, won't take back machine. Do not buy espresso machines...Read more
I am a brasilian custumer of SAECO company I would like to tell to world that Brasilian SAECO representative does not respect the customer! Me and many other Brazilians have high complaint against the lack of respect for the consumer. You can see my complaint in a...Read more
Purchased a Saeco Odea Go Coffee Machine just over a year ago for >$1000au. The first time I plugged it in a hose blew(before my first cup). Spent over a month being repaired The second time another hose blew (maybe same hose). Spent another month away. The third time...Read more
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